Shawn McVey is the Chief Cultural Officer at VGP and takes tremendous pride in helping practices define their culture through his dynamic emotional intelligence and conflict management training. Through his no-nonsense approach, he will put into words things attendees may have been feeling for a while. His education and experience in psychology, social work, and therapy have been the secret sauce that allows him to tap into the root of practice conflict and bring it to the surface. His expertise gives participants the tools to acknowledge and solve these problems, creating a culture of belonging, inclusion, and safety.

Rachel Teichberg is the Manager of Coaching Operations at VGP, consulting with veterinary practices nationwide and overseeing the development and delivery of all educational content. With a constant thirst for knowledge, she is always seeking new ideas and innovative solutions that can help practice teams communicate effectively and run most efficiently. Rachel is a Certified Emotional Intelligence Practitioner, a Certified Trainer in Workplace Conflict Resolution as well as a Certified Workplace Mediator.