ONLINE COURSES

Pathway to Success is a series of online courses that Veterinary Growth Partners continues to create just for you, our members. Because the information presented in each course has been tested in practices around the country, we know it works. We will continue to introduce educational practice management courses in marketing, patient care, operations management, HR, financial management, and customer service. The courses are web-based, and you can view them at any time.

Sound exciting? We think so, too! Click here to take the first step on the Pathway to Success. We look forward to your participation and feedback. Please don't hesitate to contact us if you have suggestions for future courses in the Pathway to Success.

Your membership in VGP is the only way to take advantage of Pathway to Success. Click here for more information about membership.

Leadership

  • Change Management: Mastering the Process and Skills
  • Conquering Conflict: From Combat to Collaboration
  • Communicating with Confidence
  • Fundamentals of Emotional Intelligence
  • Leading with Emotional Intelligence
  • The Art of Negotiation
  • Leave a Legacy: Leadership in the New World

Strategic Planning

  • Purpose, Vision, Values, and Mission: The Foundation
  • Strategic Planning: The Road Map to Success
  • Practice Valuation and Exit Strategies
  • Adding a Specialty: Is It Time?

Financial Management

  • Finances: The Big Picture
  • Managing Profit: The Practice as a Long-Term Investment
  • Financial Operations

Marketing

  • From Phone to Funds: Converting Potential Clients to Paying Customers
  • Veterinary Marketing Fundamentals: An Evidence-Based Approach
  • Reminders: The Key to Client Engagement
  • Managing Your Online Reputation: Social Media, Review Sites, and More
  • Websites that WOW
  • Awareness Campaigns: Building on Your Standard of Care
  • First Impressions: Image Management for the Veterinary Team
  • Designing Your Brand

Operations

  • Managing Your Inventory
  • The Perfect Appointment

Human Resources

  • People Planner: How to Build the Right Team
  • Employee Growth and Development
  • Coaching to Strengths
  • Teamwork Fundamentals
  • Essential Strategies for Dealing with Difficult People
  • Hiring Winners
  • Employee Phase Training System

Patient Care

  • 7 Qualities of a Great Veterinarian
  • Pet Health Insurance: Putting Care First
  • Patient Care: Creating Protocols, Procedures, and Standards

Customer Service

  • From Phone to Funds: Converting Potential Clients to Paying Customers
  • Client Surveys: Getting the Feedback You Need
  • How to Provide Excellent Customer Service
  • Feeling Good about Fees